Discord integration

Here's what you can do with a Discord integration:

• Escalate urgent support tickets – make an app for your support queue that posts each urgent ticket to a Discord channel, so the right people see it straight away.
• Announce releases and events – send release notes and event reminders to the channel your community already follows.
• Share new content as it's published – Base44 can build a flow that posts each new video or blog post to Discord with its link, so members hear about it where they already hang out.
• Ping your ops channel when something breaks – an alert lands in your ops channel the moment a critical error comes in.

Your server might want something else entirely, like patch notes for players or a feed of new sales. Describe to Base44 what should be posted, in which channel and when, and start with that post.

From the first description to the first message in your server, setup looks like this:

• Pick the update and the channel – tell Base44 in chat what should be posted and where, for example "announce every new release in our updates channel" or "post each new order to the team channel."
• Connect your server – approve access to the server you want to post to; Base44 handles the connection and stores the credentials for you.
• Get the posting flow – the automations that send your messages come with a backend function you can review and edit.
• Use a test channel – point the flow at a test channel and check the wording and timing before it posts where your community reads.
• Approve more access if needed – if a new flow needs extra permissions, you approve them at that point.

Members see announcements in the channels they already have open, and posting them becomes part of the release instead of a chore after it. Describe the release note you copy into Discord after every update, and make that the first post your build handles.

Base44 can post alerts and announcements from your website or app to the Discord channels you pick, such as new orders, signups and release notes. These 4 choices keep those channels worth reading:

• One channel per audience – team alerts and community announcements read differently, so tell Base44 which channel each kind of post belongs in instead of mixing order pings with release notes.
• Batch the busy events – if signups arrive all day, Base44 can build a daily roundup post instead of a message per signup.
• Put the details in the post – tell Base44 what each message should include, like the order amount or the release version, so members get the news without leaving Discord.
• Settle the format once – show Base44 an example of a post you like, and it sets up the flow so every message follows that format.

Start with the one event your team or community acts on most, and add the next once that channel is working well.